Scope
This policy describes the Déménagement Confort website and information submitted through technological means, including quote forms and mapping or estimate tools.
1. Scope
This policy applies to the Déménagement Confort website and personal information collected through it. It covers quote requests, technical information generated during browsing and information used by estimate and mapping tools.
2. Information we may collect
A quote request collects information you choose to submit so the company can assess the project and contact you. Technical information may also be generated for operation, security and performance.
- First and last name, phone number and email.
- Requested moving date, dwelling or project type, floors, elevators and notes.
- Postal codes or locations supplied to forms and calculation tools.
- Form context, source page and anti-spam information.
- Technical information such as IP address, browser, device and request time in server logs.
3. How information is used
Information is used to reply, assess a move, prepare a proposal and follow up on the request. It also supports website operation, error resolution, security and prevention of abusive requests.
A quote request may be sent to the company by email and recorded by its quote intake system. Access is intended for people involved in responding to the request.
4. External services
The website can use Google Maps for embedded maps and OpenStreetMap-based services for geocoding, map tiles and routing. Requests can transmit information needed by these services, including a location query and technical connection information.
If configured, Google Analytics receives technical browsing and interaction information. Map, hosting, email and other providers are governed by their own terms and privacy policies. Contact the company to ask which providers and settings apply to this website.
5. Retention and protection
Personal information is retained for the period reasonably needed for its collection purposes, subject to applicable obligations. Contact the company for its current retention arrangements.
Reasonable safeguards appropriate to the information and technological context are used. No transmission or storage method can be guaranteed completely infallible.
6. Your requests
Subject to applicable law, you may request access to information held about you, correction of inaccurate information or withdrawal of consent where processing relies on it. Contact the company using the details below.
Reasonable information may be requested to verify identity and handle a request securely.
7. Cookies, logs and website tools
Technical mechanisms support website operation, stability, security and individual features. Server requests may produce technical logs, and external services can apply their own cookies or storage.
The website provides no customer account or online payment. Provider settings and operational practices should be confirmed with the company when you need more detail.
8. Policy updates
This policy may change to reflect the website, company practices or applicable requirements. The date above identifies the displayed revision.
9. Contact
Contact Déménagement Confort at info@demenagementconfort.ca or (514) 569-6630 about this policy or the handling of your personal information.
